What is most valuable?
- The most valuable feature to me is its reliability. After that, it is the architecture, and the rest of the HPE sort of products, like the blades and the storage.
- You've got the best of breed from a storage perspective, and a proven solution that integrates well with the HPE c7000 or the BladeSystem infrastructure. You have a solution that has been tried and tested by HPE as an overall solution.
- It enables us to use a virtualized layer. Until we deployed our 3PAR, we had pretty much everything as physical servers. With 3PAR, we are in the process of completing the virtualization of our services.
What needs improvement?
Small companies are interested in simplicity and a very granular licensing model is something that poses a number of challenges.
From the cost perspective, (usually this licensing model is geared towards revenue generating…) it makes it expensive but also from the admin point of view it ends up being cumbersome and difficult to manage. We had a number of issues when ordering an upgrade to existing array due to this licensing model.
Using a small number of bundles or just a single licensing model (like Nimble for example) will make the product more appealing and simplify the process of organizing an upgrade.
What do I think about the stability of the solution?
Stability-wise, I think it's very good. Support-wise, I think it’s debatable based on some issues that we had with it.
What do I think about the scalability of the solution?
I think the scalability is one of the factors that caused us to select 3PAR.
How are customer service and technical support?
Technical support was average, and bad handling some incidents.
Which solution did I use previously and why did I switch?
We were using direct attached storage. We moved to Sun; and then we decided to implement 3PAR.
How was the initial setup?
The initial setup was complex. I would say it was flawed because we had issues.
Which other solutions did I evaluate?
For the storage, we looked at Talent, which is now Dell. We also looked at Nutanix and Tintri. The main reason we chose HPE was that we already had an HPE infrastructure; and it felt like it was the best solution for our needs. The product met our requirements at the time.
Reliability is very important in a vendor. We also look at the breadth of offerings because we like to keep things simple. Rather than choosing a varied mix from a multitude of vendors, we like to go with a small number. I have a small team and it's easier from a management perspective, as well as understanding and supporting the product in the best way possible.
What other advice do I have?
It all depends on what you need, and how you can justify the cost. It is not a cheap solution. It depends on what you have. If it's a brand new setup, then there are other paths you can take, and it's worth researching them. If you already have HPE deployments in-house on the server side, not the storage, I think 3PAR will definitely make a very great addition to your portfolio.