HPE 3PAR StoreServ Review

The most valuable features are performance and support.


What is most valuable?

The performance and the support are pretty good.

How has it helped my organization?

Performance. We used to be with NetApp. The overall performance is much better with this solution.

What needs improvement?

Maybe they could have better alerting. We've had an issue where we had a flapping network link, and it didn't tell us that was happening. We only saw symptoms of the issue. I'd like to see better reporting for those types of issues. Even though the support is better than NetApp was, there are still some improvements they could make in their support.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

I have used technical support and it usually is good. Their support is very hands-on compared to NetApp. Sometimes we have issues where they, just like any other vendor, point fingers at either networking or the hardware. We've encountered that with them, as well. Overall, support was good.

Which solution did I use previously and why did I switch?

The old system was outdated. We were having performance issues with it and the support wasn't great. It was just time to shop for a new the solution. When selecting a vendor, I look for support, performance, and customization.

How was the initial setup?

I was involved in the setup and it was straightforward.

Which other solutions did I evaluate?

Our shortlist included Nimble and 3PAR. One reason we changed was because we have local support.

What other advice do I have?

I still think it is the best solution out there. HPE will help support issues or even upgrades.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More HPE 3PAR StoreServ reviews from users
...who work at a Financial Services Firm
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