What is most valuable?
The ease of management is its most valuable feature. It is so much easier to manage storage on a 3PAR array than anything that we have had before.
I really love the thin provisioning part of it. It has saved us tremendously by being able to provide storage to our Windows guys. They think that they have a terabyte and are happy about it, but they do not use anywhere near that, so it does not chew up space on the array, which is nice.
Being able to snapshot things for backup purposes has been key. We do that on our databases four times a day.
What needs improvement?
We are an all-flash environment, which is really good. One thing that I would like to see is the ability to take storage on 3PAR array and copy it up to the cloud, any type of cloud I want, e.g., Azure, AWS, etc. HPE has StoreOnce CloudBank integration, but I would like to see a little bit more integration from a cloud perspective. In this way, I would have some more flexibility to do more with data, how to store it, and where I have it.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Stability has been awesome. We have a couple of 8440s that have been in production now for about a year and a half with no hiccups; nothing. Its performance has been steady, very good, and it stays up.
That is why we had P9500s and Symmetrix in the day, because they just stayed up, and they just always worked. 3PAR has been every bit as reliable and available as those systems.
What do I think about the scalability of the solution?
We are in a mid-size company, and the 8000 series has been good. We are not utilizing all of it, so we have the ability to expand. We have a project right now that we are looking at expanding, so from that standpoint it is good.
You can get way into the 20000 series and just cut into petabytes of data out there. I like that it moves from entry level to as high as you need to go.
How are customer service and technical support?
Support has been very good. Upgrade-wise, we have had HPE guys call us up, and say, "You need to apply this firmware. We need to get you to this level." Then, we get it scheduled.
They are on time and work with us when we need to get anything done. They get things done, so we do not have to do them, which is awesome.
Which solution did I use previously and why did I switch?
I have gone the gamut of old EMC arrays, Clarion arrays, and XP arrays, and 3PAR is just so simple.
How was the initial setup?
Initial setup was straightforward. It is not a hard array to set up and install. Even though we had purchased installation, this was back when we had the previous 3PAR for a performance tool. I got it and set it up.
What about the implementation team?
I installed 3PAR on the server, and it was not hard to do.
HPE called us up and said, "Here are the things that you can do with this." I replied, "I already went through all of that." They said, "Okay."
What other advice do I have?
They are very good, and I like the product.