What is our primary use case?
The our primary use cases for 3PAR are:
- We have some secure applications which use it.
- We have some built-in, embedded applications that we use on it.
- We have some major critical applications which run on 3PAR.
- We are using flash arrays 2850 and 8440.
The company has been using 3PAR for approximately eight to 10 years. I joined in 2015, and since the day I joined, we had these 8440s flash arrays. Lately, this year only, we bought these new flash arrays, because we had some issues with the 8440s, especially with the drives. After we migrated the 8440s to the 2850s, we have not been seeing performance issues anymore. It seems as if all of the performance issues have disappeared, which is a big achievement.
How has it helped my organization?
With the new flash arrays, 3PAR has improved our performance. Also, the new StoreServ Management Console (SSMC) tool is more user-friendly.
What is most valuable?
We are using the SSMC tool. In combination with it, there is a lot happening around InfoSight, and we are spending a lot of time on it. It does seem like there is some additional functionality built into InfoSight that we can use effectively.
What needs improvement?
We need additional enhancements to InfoSight, especially from a VM standpoint. Today, we can see in the Azure VM performance stats in 3PAR, but it is so huge, we can't just drill down on each and every VM and look at its performance. We want to add rates of performance issues from VM points of time frame. Therefore, we can look, for example at 6:00 PM to 7:00 PM, and see how the VMs performed. That particularly feature is not there today in InfoSight.
We are also seeing that there are some enhancements which are required in the SSMC console. There are some features that we do not see in the dashboard. E.g., if the 3PAR is not completely healthy because the remote copy helps are not performing, the dashboard will show all green, so there are some additional enhancements required.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
We are not seeing any issues. No hardware failures.
I would rate stability as a nine out of 10.
What do I think about the scalability of the solution?
I would rate scalability as a nine out of 10.
How is customer service and technical support?
I would rate technical support as a nine out of 10.
What was our ROI?
As a storage admin, my return on investment is having the system up at all times functioning properly and seeing no performance issues. This is what we are seeing after we recently migrated to our new flash arrays.
What's my experience with pricing, setup cost, and licensing?
Since the prices of the flash storage has gone down tremendously, I would definitely recommend going for the all-flash storage array or 3PAR. It is a big expensive even now, but it will be the future of all industries.
Which other solutions did I evaluate?
We are a multi-vendor shop, even today. We do have some IBM storage in our environment, but most of our critical applications sit on 3PAR.
What other advice do I have?
I will recommend going with the all-flash arrays, especially on 3PAR, because that is something that I have personally experience with and I have not seen any issues.