HPE 3PAR StoreServ Review

Allows our SQL databases and report servers to run at a much higher capacity

What is our primary use case?

The primary use case would be disaster recovery and uptime. 

The entire company and our fire pump division, for the most part, are run on this solution.

Getting rid of spinning media is our primary objective.

How has it helped my organization?

We had a major down five years ago where we actually lost our entire data center, which caused the company to go down for over 12 days. In that time, we bought and implemented a full 3PAR product to get us up and running. We were able to buy a smaller set of storage and invest in the actual technology to get our company back up and running. Then, we were able to buy a second 3PAR to allow us to set up a secondary data center and immediately replicate over to that and succeed in designing a DR strategy without having to relearn everything.

We don't use InfoSight for management. We use it to help us determine if we have our workloads in the wrong place or set up incorrectly.

My users are happier because the response time is there. We haven't really analyzed the true IOPs, or anything. We are just trying to give them a solid user experience.

The solution has improved our throughput. It has allowed our SQL databases and report servers to run at a much higher capacity. Reports which used to take the better part of a day can now run in under an hour.

What is most valuable?

  • Uptime
  • Technical support
  • Speed

The solution’s deduplication functionality does a really nice job for us in that we are able to leverage the money in a more productive way.

What needs improvement?

We would like to see a bigger integration with the Nimble Storage solution, so we can take our smaller regional companies and be able to send them into our bigger data centers and have everything work seamlessly.

The upgrade in the firmware and software need improvement.

The user interface is still a little kludgy.

What do I think about the stability of the solution?

It is very stable. We have had no downtime since putting it in.

What do I think about the scalability of the solution?

We have not found the maximum scalability yet. For what our initial purchase was, we have been able to grow over the past five years. It has not limited us in anyway with our initial investment.

How are customer service and technical support?

When I can call and talk to somebody who does not repeat back the question I am asking and we can get to working on it, whether it takes an hour, a day, or a week, I have support for the solution. That is the most important thing for me.

Which solution did I use previously and why did I switch?

We start of with the EVAs, and as the EVAs aged out, we were moving up. However, it was the EVA that failed on us and 3PAR was just the next, better solution for our scale of need.

How was the initial setup?

The initial setup was complex only that we had never seen the solution before. There were some decisions that we didn’t understand the implications of in the beginning that we were able to redesign as the years of owning it allowed us to better understand what were being offered and how we could better utilize it.

What about the implementation team?

We used Logicalis for the deployment. Our experience with them is wonderful. We appreciate them being our partners and implementing all of our solutions.

What was our ROI?

The solution has helped our organization reduce time to deployment by about 60 to 70 percent, because I am able to spin up new systems within four to six hours, where it used to take me two to three days.

What's my experience with pricing, setup cost, and licensing?

Think seriously about the very long-term: the three, four, and five-year costs of the solution. Will it still be there doing what your company needs? Do not just look at the initial capital outlay of year one.

Which other solutions did I evaluate?

We didn’t really look at anybody other than HPE because we wanted a one stop solution for a single technical support problem, and we knew from Locigalis and from our years with HPE that they would give us an enterprise class solution the first time out.

What other advice do I have?

We like it so much that we are in the process of evaluating our next three to five year roadmap. We are planning to reinvest in the next generation of the systems.

Everything can always get better, but I’ve been very happy with it. I have not been called in during the middle of the night because of it. It is the right solution for the right people.

Biggest lesson learnt: You get what you pay for.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More HPE 3PAR StoreServ reviews from users
...who work at a Financial Services Firm
...who compared it with HPE EVA
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