What is most valuable?
Product range, ease of use, best-in-class warranty
For how long have I used the solution?
What do I think about the scalability of the solution?
HP Networking were limited to the large mid-market/small corporate until they acquired 3com
How are customer service and technical support?
Customer Service: Excellent customer focus from a channel-driven organisationTechnical Support: Annoying L1 support, world-class L3 support
Which solution did I use previously and why did I switch?
I used a variety of vendors prior to adopting HP; Cisco for the high-end and various "prosumer" brands for customers on a budget. HP gave me quality that equalled or surpassed Cisco with a TCO within range of D-Link/Netgear
How was the initial setup?
One of the strongest features of HP ProCurve switches is how easy they are to configure/deploy
What about the implementation team?
What's my experience with pricing, setup cost, and licensing?
I have deployed hundreds of HP solutions for customer; mostly replacing Cisco over the last several years. The typical ROI is < 2 years with some coming within 12 months
Which other solutions did I evaluate?
Yes. I continued to consider Cisco as well as evaluating other "1st tier" vendors such as Extreme, Brocade/Foundry and Juniper