HPE Ethernet Switches Review
The key feature is that we can choose ProVisions for simplicity or Comware-based switches for high-end features.
From the low-end ProVisions up to the high-end Comware-based switches, their most valuable feature is that they actually work. Not all switches can do that, especially at a reasonable price. HP's switches offer price performance you can't find anywhere else.
Improvements to My Organization
These switches provide us with simplicity when we need. The ProVisions have fewer features and fewer functionality, but they're simpler. If we need, we can go with the Comware-based switches which have high-end features. So with these switches we can have both sides.
We had no issues with deployment.
We've been able to scale with these switches.
Customer Service and Technical Support
Technical support is mostly good, but it's just like every other vendor. When you're at level 1 and you yourself are very knowledgable already, you just want to pass level 1. Level 2 is, normally, quite good, and level 1 is just a filter to take away all the stupid questions. If you're at level 3, you're probably in trouble because you have something that requires you to talk directly to the lab. So with the tiered structure for technical support, there are some inefficiencies. It would be an improvement to make technical support more efficient.
Other Solutions Considered
We evaluated Cisco and Juniper. They are considered high-end providers, but HP can more or less do it all. For small, medium, and enterprise businesses, HP has a very good product range.
Get some proper training.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Dec 31 2015
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Solicited from HP Discover London by EC added by AHP