HPE Helion Review

Tech support normally take less than four hours to get back to us.


What is most valuable?

Scalability, it's very important.

How has it helped my organization?

It's improved the delivery of services to our clients. Also, I believe my clients get new business, and better performance.

What needs improvement?

I'd like it to join up with other hybrid cloud solutions as my clients often have very complex requirements.

What do I think about the stability of the solution?

It has minimal downtime.

What do I think about the scalability of the solution?

It's very important because I can sell new services for my clients because I don't stay in one place. With the cloud I can offer new services. If there was only one server box, I'm not free to sell new services.

How are customer service and technical support?

They normally take less than four hours to get back to us.

Which solution did I use previously and why did I switch?

Previously, we used Microsoft Azure but now we're in Open Stack which is helping us to provide services to our clients.

What's my experience with pricing, setup cost, and licensing?

If they could reduce the cost, that would be good as there is much competition, and many companies, and organizations are looking to reduce costs.

Which other solutions did I evaluate?

We also looked at GP, EMC, Hitachi, Dell, and Cisco. We chose HPE because we also started offering networking products including switches, routers, and 3PAR.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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