How has it helped my organization?
We have changed quite a bit in multiple areas. One area is simplicity in technology, in the following ways:
- The administrative overhead costs are less.
- It has reduced our cost per unit dramatically and that is very important.
- We are getting more performance, more agility and more space for the same cost. In fact, we are getting 3x-4x more than compared to the traditional NetApp and EMC products that we have used.
What is most valuable?
Basically, InfoSight has been tremendous, together with the support process; the way it proactively sends communication back to the support center, the proactive dispatch of parts, I think has been impressive. InfoSight and the support model really looks very rich in Nimble.
What needs improvement?
We are fairly happy with the product. I think most of it is definitely satisfying the requirements. But one area, for which we presented our feedback to Nimble, was how we can centralize, i.e., monitor the multiple arrays in a centralized manner, from a single viewer/ single console. Let's say, for example, you buy more and more form Nimble; how can you view all of them in a single console, i.e., viewing it in a single window-pane, such as viewing the health checks, etc. This they have taken up and I think they're going to get back to us, in a month's time or so, is to provide a solution.
The storage can be used in two modes, i.e., in a standalone mode or in clustered mode. In case you are using it in a clustered mode, they are integrated together logically and hence, it is possible. However, in case I'm using it in a standalone mode, they have more than one array, then instead of logging into every single array, how can I get a console from Nimble to view all of them in a single console, i.e. when they are configured in the standalone mode?
What do I think about the stability of the solution?
It's running perfectly fine and 100% available in the last 18 months.
What do I think about the scalability of the solution?
It is definitely scalable. Of course, every unit has a limit, but it's scalable to 4, 5 or 6x, without touching the base. You can keep on adding the shelves.
How are customer service and technical support?
The technical support is perfect; very, very good. I love the support forums.
Which solution did I use previously and why did I switch?
We were using the NetApp solution beforehand. We switched because, one, obviously, we need to have simplicity in the solution; number two, the cost per unit should be attractive so that we can have good business models in place; obviously, the reliability and the interoperability with the product partners, like Cisco and the other compute and network platforms.
We had quite a few issues with other platforms, but Nimble has simplified it quite a bit and they have standardized quite a bit. It is providing results both operationally and commercially. It is very economical with much improved performance.
How was the initial setup?
The setup was very straightforward, and the best part of Nimble is you don't need to have any more storage administrative policy, i.e., even the regular user, like the Windows administrator, can also manage the storage boxes. That's the beauty of Nimble.
What's my experience with pricing, setup cost, and licensing?
It has got some advantages. It sells at a 60-70% lower price compared to NetApp, and EMC. On licensing, it's all bundled. You don't have to buy a separate license with anything. It all comes as one unit, and one bundle. You don't have to really worry about licensing. It comes with everything by default.
Which other solutions did I evaluate?
We did evaluate quite a few products. We evaluated Nimble vs Nutanix, Pure Storage and Tintri. We also tried exploring the hyperconverged solutions such as Nutanix and a few other products. But we felt that, for the service that we're providing, Nimble is the best choice because we have multiple options, i.e., both hybrid and flash options. It is easy to scale and switch between the platforms. Based on the performance requirements that we have, I think Nimble is the best choice, so we finalized on the product from among multiple other choices.
What other advice do I have?
Go for it. It's definitely a good product from the current scheme of things and the current market trends. We are service providers; we do provide other service models to many customers and have a huge range of customers, so we do evaluate a lot of products, and we do evaluate a lot of softwares/services.
We found Nimble to be very interesting, and we are maintaining a good partnership with them. In fact, it's making good sense for the business models, and it's also meeting up with multiple use cases, i.e., VDI or non-persistent VDI, server workloads, database workloads, etc. Definitely, it is a good product and I would recommend it in the current scheme of things; it's the way to go.