HPE NonStop Review

The most valuable features for us are the security, availability, and hardware support.


Valuable Features

The most valuable features for us are the security, availability, and hardware support.

Improvements to My Organization

Because we're able to get immediate support, this prevents downtime and directly impacts cost savings.

Room for Improvement

The hardware fails often, and I feel that HP really needs to pay more attention to this issue. We've talked to them about it.

Use of Solution

We've been using it since 2000.

Deployment Issues

We've had no deployment problems.

Stability Issues

It's quite a stable solution.

Scalability Issues

It scales to our needs.

Customer Service and Technical Support

The level of technical support depends on how helpful the first level is. Sometimes they understand our problems pretty well and escalate immediately when necessary. Other times they really don't know how critical something is so they ask a lot of questions and we have to send in log files, taking much more time than I think is necessary.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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