What is most valuable?
The most valuable features of the product are health control, keeping an eye on the status of the server and the repository management for firmware.
I can download the SPP from HP and upload it to OneView. After that, I can add servers to that SPP and choose to deploy it to the servers. OneView 3.0 gives us the control of the health on our servers, it reports it directly to HPE with fault, and also gives me a fast message when something happens. In 3.0, the errors messages are better explained.
Insight Remote Support that came with 3.0 automatic reports faults to HPE, and I get reference a number back from them. In an hour or less, I get called or contacted by HPE. This information is also added to the support portal, there I also have all my servers added.Then, I can write a message on the case from the Portal, and also read what HPE is doing.
Firmware - In 3.0, HPE has done a better job with firmware updates, added more features, and also enabled the possibility to stage updates on the iLO card. Now you can create a template and add a server instead of one profile for each server. This helps when changing settings to an FKS VMware template or Hyper-V template. When I upload I spp to OneView, I can now have more than two spp uploaded, this gives me the possibility to downgrade to older spp if I have issues, and also have control of what spp and firmware are installed on servers.
How has it helped my organization?
It provides a better control of what is installed on each server. Now, we have control over the hardware status and what is happening on the hardware in regards to hardware failures and other alarms
In the new version, we're going to get warranty status and automatic failure reports to HPE. These benefits we are going to use for sure.
What needs improvement?
I would like to choose what I want monitored from the server. I want to disable features like performance monitoring, utilization, and power control. They could add more customization of the SPPs in the system, so I can upload the SPP but then select what I want or don't want in the SPP after I've uploaded it into the system.
Another area of improvement could be in the report functionality by providing more customization so that I can create customized reports since I like to use the ones besides what HPE wants me to show.
What do I think about the stability of the solution?
We have had different stability issues. We have experienced a lot of downtime on it. We have used this product from the first version up until what is available right now and have noticed that a lot of the functions have stopped working suddenly with no reason. This was now in version 2.0.7. Then we maxed out the amount of alarms and after that the system crashed. However, HPE has cleaned this out.
For the last four weeks or so, we have had no issues. We still have version 2.7 but we are planning to upgrade to version 3.0.
What do I think about the scalability of the solution?
In the earlier versions, scalability was not that good but it has improved in the newer versions. The appliance is designed more for bigger environments and the whole GUI is faster than the old ones.
How are customer service and technical support?
The technical support is okay. It's better when I come to the second level; the first level isn't so good. They should know more about how OneView works and not just read out the standard stuff and rules from a paper because no customer is the same. In addition, when I call them, I have downloaded my part of the analysis and I just need help to find out how to fix the error.
Which solution did I use previously and why did I switch?
We have used HPE before, i.e., the old system. We have had HPE from G4-G9
We have stated to use HPE Blade systems C7000.
How was the initial setup?
I was involved in the setup process. When we started the process, it was easy to install. It worked right after we opened some firewall ports; everything worked okay. It was okay in regards to service and management; nothing difficult about that.
What about the implementation team?
I implemented oneview my self, but had some help from HPE.
What other advice do I have?
You should start small in size . Initially, start with 5-10 servers and have that running for a couple of months to see how it works. After which you can deploy it on everything else. In other words, start small, work it out and then get bigger.
From my previous experience with stability, the system needs to prove that it is stable now and that the functions are working better than the earlier versions.