What is most valuable?
We chose OneView when we decided to do a technology refresh on our data center. At that point we were buying over 40 HPE enclosures and 500 blades and we really wanted some kind of automation technology to help us manage and deploy that infrastructure at speed. We're a kind of company that does things fairly quickly with short notice.
We expected that we would need to deploy the new equipment fairly quickly andthere was a lot of pressure to get stuff done as soon as the decision was made to purchase. OneView allowed us to accelerate the base configuration far faster and more accurately than ever before with manual configuration procedures.
When we came a year later to extending the infrastructure having OneView allowed us to quickly extend with the same configuration deployed in hours rather than days.
How has it helped my organization?
OneView has allowed us to standardize a lot. Prior to that, everything was done on a individual basis. So we now have standard templates for our servers and partially automated deployments. The configuration quality of new infrastructure has been a problem in the past.
Also, we benefit from improved monitoring,compliance and updates. That whole tool set has come together into OneView. We're a small team of six managing a large environment and it's probably saved around a person's time every two weeks; a day a week or half-day a week of their time just in trolling through things looking for logs and such.
What needs improvement?
At a recent conference, I spoke to the guys in the CDA booth about what's coming and there's quite a few features in there already that I was looking for. I've asked for some better facilities around the management of alerts. The system currently has 75,000 alerts that are either being acknowledged or some are active, and there's not a simple way of selecting a whole filtered list and then closing them off and deleting them. So one of my bits of feedback already to the development guys is around alert management.
Also, I've spoken to them about some more role-based access control for the new Oneview global dashboard tool that was recently launched. We could do it in OneView itself, that's capable of doing role-based control to some extent, but it’s quite minimum in the dashboard tool. It only provides basic functions like administrate, modify, and read only. We'd like to see that broadened and then I'd like to see that pushed up into the OneView dashboard, but I believe in recent versions of Oneview this is also being improved with resource scopes .
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
The product is really pretty stable now, pretty good. We've had minor issues, so if I were going to rate it either a 4/5 or 5/5, I'd go for a 4/5. We've had some bugs in terms of things not quite working when we've done upgrades. But we've had good support from HPE.
What do I think about the scalability of the solution?
Scalability wise, it meets our companies needs. We were very close to the initial limits of the product when it first came out. Those limits have been raised now, but we've not grown into that arena, so we're okay.
How are customer service and technical support?
We have used technical support extensively. We have escalated some issues back to developers and had been supported that way as well when the issues have gone beyond the basic kind of issues. I would rate support itself 4/5. Cool handling and just getting to the level of where you need to be, probably a 3/5. I think that's really because we tend to do a lot of triage ourselves. We've got guys that are not ones to pick up the phone straight away to call technical support. So we need to push them into that and to use technical support more. Technical supports always gets us there, but it takes time.
Which solution did I use previously and why did I switch?
I was using all the standard HPE tools that come as standard with the infrastructure itself, such as the built in Onboard Administrator, Virtual Connect Manager and Service pack for Proliant. The scale of the refresh we were doing and the time frame we were trying to do it in led us to OneView. It allowed us to merge all these seperate point management solutions into the one tool for managing and updating the hardware/firmware.
How was the initial setup?
Initial setup was very straightforward. OneView is a very straightforward piece of software to use. I would rate 'ease of use' very highly.
What about the implementation team?
What other advice do I have?
I would advise others to be sure about what you want to get out of the tool and that you understand its limitations. Definitely go through a demonstration yourself. It's very hard to bring a crosswalk, what's its capable of in just documentation and the like.