HPE OneView Review

We are able to manage all our facets of hardware through one-pane-of-glass. There should be an easier management of the driver and firmware baseline.

What is most valuable?

One-pane-of-glass, i.e., being able to manage all our facets of hardware through one-pane-of-glass, is the most valuable feature.

How has it helped my organization?

It has improved the working of our organization by providing more consistency within our firmware, drivers, firmware baseline and server profiling; thus it provides more consistency.

What needs improvement?

There should be an easier management of the driver and firmware baseline.

What do I think about the stability of the solution?

The stability of the solution is unfavorable. We have had some struggles with OneView. We have seen a lot of errors and a lot of open cases. We are progressively seeing text that says “Upgrade! Upgrade! Upgrade!”. That is not what I want to hear when I have a production issue. I can't just take down a production server to upgrade. They need to fix the problem rather than constantly chasing our tails to upgrade.

What do I think about the scalability of the solution?

We're growing into multiple data centers, so having multiple OneView instances, is something that we're just deploying now. I'm not completely familiar with it yet, so we'll see.

How are customer service and technical support?

The support has been a struggle at times. On the server side, it has been a little bit better than on the storage side; the storage side has been a real struggle. Some of the biggest issues that we ran into were that we have a pretty strong regional team. But, when our regional team coordinates with the global support team, on the HPE 3PAR side, there's a big disconnect and then as the customer, we get hit on it.

Which solution did I use previously and why did I switch?

Previously, we were using a different hardware vendor. The inconsistency of the drivers and firmware was one of the strongest reasons as to why we switched to HPE.

How was the initial setup?

The setup was fairly straightforward. The UI was easy to use, which was good.

Which other solutions did I evaluate?

We looked at other solutions namely IBM, Dell, and Cisco. It was a business relationship for choosing HPE, as well as their price-point, was strong. At the time, the Gartner reports indicated HPE was the leading vendor from a server/hardware perspective, so that is why we selected this solution.

What other advice do I have?

Leverage your technical account managers (TAMs) and your technical advisors when deploying the hardware.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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