What is most valuable?
Valuable for us are ease of use, central management, and I think auto support.
Auto support, because we don't want to have to worry about managing failures like hard drives and power supplies. With this feature now it automatically updates HP and notifies our value-added reseller which is Pricon.
As a matter of fact, they know about the failure before I know about the failure, which is convenient.
How has it helped my organization?
I like the ability with OneView where I'm able to set up templates for profiles and to be able to apply that same profile configuration to multiple blades.
We run VMware so it's always nice to have all the BIOS settings the exact same and everything else the exact same. So with the template, it makes it easier to deploy that.
What needs improvement?
I can't think of any additional features now to be honest with you. Maybe granular permissions. Because, right now, I have off-shore support in India.
I want to give them the ability to be able to login to OneView and only do certain things. I want to give them the ability to get access to the console of the physical server right through to iLO.
In OneView, the permissions need to be done better because right now I can only select a server administrator, a storage administrator, and a network administrator as far as my options are concerned. When I pick a server administrator, the user in India has iLO access but he also has the ability to do damage to the servers.
He's able to get in and delete things and mess up things. I don't want that ability. If I make him a read-only user, then he doesn't have the access to do anything except just read what's in OneView. He can't access the iLO.
I would like the ability to not only do server administration but beneath that, say, I get them console access or iLO access, as those features are available in the iLO themselves already today but not in OneView.
What do I think about the stability of the solution?
Regarding stability, there have been no problems, there have been no crashes with it whatsoever.
What do I think about the scalability of the solution?
Scalability works very well with the proxy we have. There are a couple of proxies we have that it doesn't work with, which we are trying to hopefully get resolved.
There are some HP products that are not sold very well by HP such as the SL210T's which are not supported by OneView. But all our Proliants and our blades are all supported so we're happy with that.
How are customer service and technical support?
Technical support has been good. They've been responsive and they've been able to solve my issues in a timely manner. They're very helpful.
Most of our support goes right through Pricon for a lot of things but I contact HP support for a few things as well.
Which solution did I use previously and why did I switch?
Actually our value-added reseller, Pricon, is the one who told us about OneView. Previously we were just using the C7 management console.
How was the initial setup?
I guess the setup was a little bit complex. I had to go through a lot of Google documentation and Google Talking because there really wasn't too much out there regarding the steps to go through to do it. I noticed here a nice little wizard which walks you through steps 1 through 15, which is kind of nice.
Which other solutions did I evaluate?
HP came in with Pricon and showed us the OneView demonstration and we thought that was a really cool product. What really sold me on it was auto support. That was what I wanted, auto support.
We needed a technology partner that could help us move forward with our company. Help us with product decisions. I think HP and Pricon have been doing good on that.
What other advice do I have?
It does make your life much easier. The single-plated glass, the templates and the auto support really takes a lot of that remedial stuff away from the administrators who need to be focusing on more important things and it allows it to automate a lot of features.