What is most valuable?
OneView is a single pane of glass. It's getting everything managed and structured for us. We still use HPE SAN and IRS and all of those things. But now, OneView is kind of bringing that all together. We get templates, so it's speed to delivery for us. It's a big difference with the template features.
How has it helped my organization?
The improvement has been speed. It takes away some of the time we spend working on redundant tasks that you have to do all across the environment that you can do in OneView and then you can push it out across the whole OneView environment. It allows our engineers to work on things of higher value than just setting up the environment.
What needs improvement?
One of the big things is getting rid of a lot of the legacy devices. As we move to OneView, we want to get away from IRS and SIM and have one thing that will manage all of our accounts.
What do I think about the stability of the solution?
We've had a few issues. We just upgraded to the 3.9.0 version. We think that now that we are on that version, hopefully a lot of those things are going to go away for us.
What do I think about the scalability of the solution?
Scalability has been good. We're looking to basically put our whole data center on it.
How are customer service and technical support?
Technical support has been good. We've had some issues that have been escalated beyond support as well. All our issues have been handled. We've had some profile issues and some weird bugs. We had some features that we wish were there, that weren't really there. We've kind of set up a feature list of things like that. We have some standard, quarterly calls set up to go over these things, and they get addressed.
Which solution did I use previously and why did I switch?
We needed to invest in a new solution, so it came out and it was the next step for us. It was far better than what we had. It would improve a lot of the issues that were lacking in the older model of Virtual Connect Manager.
Which other solutions did I evaluate?
We used Virtual Connect Manager before OneView. We evaluated Cisco UCS before that. There were some things we liked about that. We've been an HPE shop for eight or more years. It was a very easy transition to move over to that, rather than having to rip and replace all our hardware and all of those things.
When selecting a vendor, a lot of it is finding out if they are going to solve a problem for us. That's our biggest thing. So typically, if we're looking for a vendor, we're looking for a solution that's going to solve a specific problem for us. Then you need to find out about the reputation of the company. Is it a start-up? Is it someone that's been around for a while? Do we have an existing relationship with them?
We usually look to work with our existing vendors or partners before we go outside of that, unless they can't meet our needs.
OneView looked to solve that. We looked at Cisco UCS and we looked at HPE's OneView. We didn't really look at anything else outside of that.
We chose HPE, and the biggest reason was that it was a very easy transition. We did the evaluation over a year ago. The engineering team determined that UCS was the superior solution for us. But there were a lot of things that it offered that we did not need, nor were we ever planning to need. Do we have to rip and replace an entire infrastructure, retrain staff, new support models, and everything across the board?
When OneView came out, we determined that the gap was no longer an extreme gap, but rather, a small gap. Virtual Connect Manager didn't meet everything that we wanted when we compared it to UCS, but OneView was in the 90% range. So the gap was 10% and that 10% was stuff we weren't really planning to do anyway. It wasn't going to require retraining. It was just changing the way that we ran the solutions.
What other advice do I have?
The big thing is you need to understand is that with all the bells and whistles, find out what you really need to do. For us, that means more knobs, more things you can turn, more things you can adjust, more areas where you either need to understand, or there are more areas that people on your staff can tweak and change. You may never want them changed. That can manipulate your environment. If you can lock things down more because you don't need that, then look at another solution. But if you need to have all of that flexibility, then maybe look this way.