Operations Orchestration Review
Automation is a huge benefit when doing integration.


What is most valuable?

The ease of use is most valuable.

How has it helped my organization?

We do integration for other companies and automation is a huge, huge benefit, obviously.

What needs improvement?

The integration grid between the SA and OL needed improvement, but that was solved. Like in SA studio, we needed to have our workflows and stuff created. Then, using a batch file you had to synch and so on. But that was solved. It is all integrated.

For how long have I used the solution?

I have been using this for about six months.

What do I think about the stability of the solution?

We used a previous version but that was stable. We have had no down time.

What do I think about the scalability of the solution?

It will going to meet our needs going forward.

How is customer service and technical support?

For us, support is really good. But then we know a lot of inside people. We don’t have to wait on the phone.

Which solutions did we use previously?

When looking for a vendor, I look for reliability. All products basically do the same thing. If you change jobs, you have the other product you have to work with that right. They all have their up and their down sides, but I think reliability is the differentiator.

How was the initial setup?

Setup is quite complex, but it is a complex product. It's not Word, obviously. It took a couple of weeks to complete the project. But, it was a real small automatic deployment. Basically, what we did in that project was really straightforward, really easy. We barely used the product to it's full extent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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