What is most valuable?
The demand, project and time management parts are the most valuable features. We can manage our demands very easily with HPE PPM's flexible infrastructure.
The staffing profiles and work-plan structures are very useful for capacity management. It is also user-friendly.
How has it helped my organization?
We have some roles at PMO, one of them is a program manager. We manage a lot of programs within the year and follow the steps in Excel files. Program management can be more functional, thus it improves program management.
What needs improvement?
Budget management could be provided. Reports can be enriched.
For how long have I used the solution?
We have been using HPE PPM for nine years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How is customer service and technical support?
Optiim supports us for technical solutions. Our customer satisfaction is extremely high, our rating is 9 out of 10.
Which solutions did we use previously?
We used Excel before. We needed a structural tool to manage our projects, hence, we moved over to this solution.
How was the initial setup?
Setup is straightforward.
What other advice do I have?
It has a parametric infrastructure, which provides efficiency whilst managing projects and demands.
At the same time, HPE PPM's customization is also very easy, so time-saving is ensured.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jul 18 2017