HPE ProCurve Review

Stable, easy to set up, and the technical support is good

What is our primary use case?

We are in the healthcare industry. Most of our switches are modular because we need a lot of ports in one location.

What is most valuable?

The most valuable feature is reliability.

What needs improvement?

The pricing could be improved.

I would like to see some kind of packet tracer where people can study how the switch is operating.

White box switching support is something that I would like to see in the future.

For how long have I used the solution?

I have been working with HPE ProCurve for at least 17 years.

What do I think about the stability of the solution?

This is a very reliable solution. In the 17 years that I have been using this product, I have had two power supply failures. However, these did not result in downtime because each switch has at least two power supplies. I was never left without the switch working due to a hardware failure.

What do I think about the scalability of the solution?

We have more than 1,000 users in total but on a daily basis, there are 600 to 700 users in two locations.

How are customer service and technical support?

The technical support from HP is very good. The last time I had a question, not a repair, but just a question of any kind was perhaps 10 years ago. I normally have a good recovery plan in advance of making any changes, which means that I don't have to bother the HP help desk with frivolous questions.

Which solution did I use previously and why did I switch?

Prior to this solution, I was working with Cisco switches, which we still have a lot of. We have physical network layers and for some purposes, the Cisco switches are very good. My preference, however, is ProCurve.

I have experience with switches from Dell. They lack some features but they are much cheaper than HPE.

How was the initial setup?

I find the initial setup to be easy and straightforward.

What about the implementation team?

I perform the implementation, deployment, and maintenance. If I need to clear up the fiber channel, a transceiver, or something else, then I do it myself. If we need to connect and patch one of the switches then I just configure a port, send an email, and the local staff can do the patching.

What's my experience with pricing, setup cost, and licensing?

This is an expensive switch.

What other advice do I have?

My advice to anybody who is implementing this solution is to plan well. Most of the reason for error is poor planning. Be sure to ask your vendor questions because there are no dumb questions. Rather, silly mistakes happen when people implement without a full understanding.

This is a good product but there is always room for improvement in these kinds of devices.

I would rate this solution an eight out of ten.

Which version of this solution are you currently using?

5400 V3
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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