What is most valuable?
This kind of product is mainly a cost product. You need to have a good price. It is not a question of big features because there are no main differences between products.
I think the main feature is that it works. We have good management for the product, HPE OneView, which might be a good feature of the product, where you can manage it. Instead of the hardware technology, that is it.
How has it helped my organization?
What we are doing with the product is, we are building services on top of the HPE products, so the main advantage for us is that we have a stable, reliable platform.
What needs improvement?
I would like to see better license management with the iLO. It is very difficult to manage the licenses for the hardware, as they can easily be lost. Then it is very hard to get it back. That must be better.
What do I think about the stability of the solution?
We have not experienced any stability problems; 100% stable.
What do I think about the scalability of the solution?
It is a physical thing, so the main scalability issues are money and delivery time, and not the technology itself. It is difficult to evaluate scalability for a simple server. Scalability is determined by the software and we are not talking about Superdome, just a low-level ProLiant server.
If we scale, we buy more machines. No issues so far.
How is customer service and technical support?
The standard technical support is fine. We also have support with Proactive Support and contact and sometimes you need it, especially for SAP HANA systems where it was average.
The HP ProLiant support was OK.
Which solutions did we use previously?
We have been buying HPE rack servers for years. We are talking every year about switching to another technology, and it depends on the performance and the price at that moment, for one year normally.
When we are looking at a vendor like HPE, the most important criteria are innovation, reliability, and good support.
Which other solutions did I evaluate?
We also considered Dell rack servers, Lenovo, and Fujitsu. In the end, we chose HPE because of price.
What other advice do I have?
Have a deep look at the HPE products. They are a market leader, by the numbers. Have a look at them; make a thorough comparison.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dec 08 2016