HPE ProLiant DL Servers Review

We like the reliability and supportability. When we upgrade our drivers and other software, we can smoothly roll it out to the enterprise.


What is most valuable?

Reliability and supportability are the most valuable features. We can upgrade our drivers and other software and smoothly to roll it out to the enterprise.

How has it helped my organization?

From my point of view, most of what we do with our servers is fairly common. So we could get the same solution elsewhere. It's about the manageability and the way that we are able to do it in the scope of the resources we have.

What needs improvement?

The ProLiant does what it needs to do. It's not entirely perfect. It could run at lower power, for instance, and it could run cooler. I guess all of that comes at a price.

What do I think about the stability of the solution?

These servers are very stable.

What do I think about the scalability of the solution?

It scales in a kind of linear fashion so it's not amazing. We expected it to scale, and it does. But it's not like it scales very high. Each server is managed individually anyway so it's, maybe, not a fair question about ProLiant.

How is customer service and technical support?

I think technical support is fair to good. Not outstanding, but fair to good. Although, having said that, we don't very often call them. So that is a good thing itself.

Which solutions did we use previously?

We've always had HPE servers, but as a proportion of our environment we have fewer HPE ProLiant servers now. We have fewer HPE hub servers than we did previously, because we're now a dual vendor. We started that about five years ago, but it's a double-edged sword. Now, we are in two environments and we have another vendor to manage. You drive down price, but it's two lots to manage. Learning how to handle this internally is quite difficult as well.

How was the initial setup?

I was not involved in the initial setup. That's done by our engineering team.

Which other solutions did I evaluate?

We've got two vendors that have comparable products. We have essentially the same as the ProLiant with our alternative vendor. They have the same processor, the same type of memory, and the same memory speed. In terms of performance, we wouldn't really see that there's much difference between the two. The main differentiator is the manageability and getting it to and onto the floor.

What other advice do I have?

My main advice is to standardize your internal offering. So, if you are buying something you're going to sell internally, which is effectively what I am doing, I'm selling a service, try to standardize it to a degree rather than having custom fixes for every internal customer. Then you've got some uniformity across your offering internally.

When choosing a vendor, there are two main requirements. One is for a solid, stable product. That's number one. The second thing is the ability to be able to make the deal. With our vendors, we have kind of a mixed bag. One of them doesn't really deliver on the stability and the manageability, but is excellent on service and cutting a deal. The other one is not too good at cutting the deal, but actually we know that that's the kit we want because it is very stable and very manageable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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