HPE StorageWorks MSA Review

Easy to deploy and manage with good monitoring capabilities

What is our primary use case?

We primarily use this solution for our CCTV cameras and systems.

What is most valuable?

The solution's most valuable aspect, for our organization, is its stability.

The product is very easy to deploy.

We've found that the solution overall offers very simple management capabilities.

The monitoring capabilities of the product are very good.

The integration capacity is excellent. We were able to easily integrate the solution with both Microsoft and Linux operating systems. 

What needs improvement?

We are only really using the solution for CCTV purposes. It's very basic. We don't need a lot of bells and whistles. Therefore, for our purposes, we aren't really finding anything that is lacking.

It would be ideal if there was a better management interface. The solution should allow for integration with Java.

For how long have I used the solution?

We've been using the solution for about five years at this point. It's been a while.

What do I think about the stability of the solution?

The stability of the product is excellent. It doesn't crash or freeze. There are no bugs or glitches. It's reliable. It's been very good, performance-wise.

What do I think about the scalability of the solution?

We've never tested that scalability. We've never tried to upgrade the service or expand it. Therefore, it wouldn't be possible to comment on its capabilities or our experiences.

We have different IP cameras. There are around 450. In terms of operators, we have just three.

We do plan to continue to use the solution, at least for the next two years or so.

How are customer service and technical support?

We haven't really contacted technical support too much. We had to reach out once for patching. They were very helpful and the process was very fast. We were satisfied with the level of service provided.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. This was our first implementation.

How was the initial setup?

The initial setup is quite straightforward. It's very easy to deploy in general. It's not complex at all. A company shouldn't run into any problems during the process.

We were able to integrate it with different operating systems without a problem.

The entire implementation took about one day. It wasn't too long of a process.

What about the implementation team?

I was able to manage the implementation myself. I did not need the assistance of integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

We don't pay monthly or yearly license fees.

What other advice do I have?

I would rate the solution ten out of ten. It's a very good, simple entry-level storage system that allows for the separation of operations. We've been only using basic aspects of the solution, and only for CCTV, however, it has provided us with everything we've need and we are quite satisfied with its performance.

Which deployment model are you using for this solution?


Which version of this solution are you currently using?

MSA 2000
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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