We went with ConvergedSystem because it's a single bit of infrastructure where we can have compute and network storage in one place. Our support team can be skilled across all devices from top to bottom and manage all the virtualized workloads, which stands at 7800 VMs right now. We don't need to have a separate storage team, or multiple tickets, or requests between systems.
Another valuable feature is its integration with Eucalyptus which provides us analysis for ultra-light loads. It was ready in four weeks and started taking workloads.
Improvements to My Organization
It's saved us a huge amount of money on hardware and other data center costs. The next step for us is to integrate it with backbones. We're still doing traditional provisioning of VMs, but ConvergedSystems allow us to do things for our students. The data and analytics we get speeds up on multiple servers.
We're able to give students access to parts of the system and let them onto 30 servers. We didn't have that capability before. One day we'll allow classrooms to do their own self-servers to really speed things up.
Room for Improvement
I have concerns of whether the VM workload can be sustained in just a couple of racks.
We haven't had any issues with deployment.
We had a few legal issues at the start, but we got the issues ironed out and the systems now run themselves.
Customer Service and Technical Support
Technical support has been good. We have a support contract with HP and access to the right people when we need them. However, HP's presence in Australia is a little light.
It was pretty straightforward. It's built offsite to the configurations you want and shipped to you fully-racked. You just plug it into your data center and start it up.