HPE Synergy Review

It has reduced a lot of our infrastructure down to a few systems.


What is most valuable?

Improved storage, scalability, and ease-of-use. It is a lot packed into a small chassis/frame.

How has it helped my organization?

  • It has reduced a lot of our infrastructure down to a few systems. This is opposed to larger, two and four use systems. It's knocked us down to a few frames and made it a lot easier to use.
  • A single unified infrastructure that can be optimized for all workloads via software makes our life easier. It reduced man hours, because we only have four people running the shop. The less time I have to spend on it, the more time I can spend in other areas.
  • The programmatic interface of the synergy API was clean, simple, and intuitive. This automation will make IT more efficient, as I will spend less time in front of the wheel.
  • The software defined infrastructure simplifies our operations, in that I can get more things done and pushed out to customers faster.
  • The automated life cycle management affirms where our drivers make their IT operations simpler. It's all in one place. You've got the firmware and the software that all comes down in one spot. You just apply it from there.
  • The architecture eco-system system was part of our decision to invest in it for the future. It took some doing. It took a buy-in from everyone through management. Given its price point, it took a lot more than that. It was an infrastructure change for us. We value a modular infrastructure with shared power and Googling with an integrated search engine. We end up with one single system to do everything. It's just easier to manage, as opposed to 20 servers where you've got to change out supplies, memory, and everything else. You've got to maintain all that. Now, it is just one unit.

What needs improvement?

Firmware. I'd get the firmware to be a little more secure and a little more streamlined.

What do I think about the stability of the solution?

So far, the stability is good and it's running fine. I can't complain.

What do I think about the scalability of the solution?

Scalability is good. I can take it and move it between two data centers, have one in each data center, and move things back and forth. That's mostly a function of the OS, but the hardware, being as robust as it is, works well.

How are customer service and technical support?

When I get to a human being, technical support is great. Up until then, it's a big challenge. They want to try to do a little bit by email, which drives me out of my mind, honestly.

Which solution did I use previously and why did I switch?

We didn’t use a previous solution. We are an HPE shop. We knew that we needed to invest in this solution because it was cool. The scalability is what did it for us. The next level progression was to go from the C7000 chassis. It just linked itself to the infrastructure that we're going to.

When selecting a vendor, we look at support and cost point.

How was the initial setup?

The installation was very straightforward.

What other advice do I have?

Take the time to go through it. Put your hands on it, at somebody else's lab if you can. See if you can get a demo unit. Plug it in and try it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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