HPE Synergy Review

Provides flexible and composable hardware.

What is most valuable?

It is flexible and composable hardware. You can really buy the stuff you need. If you want more storage, you can put in more storage. If you want more server capacity, then you can add more CPUs of memory.

How has it helped my organization?

It is kind of a new solution. We are using it now during our testing and development environment, so we can make it ready for production later. The idea is to buy them when we purchase new servers for the production environment in Q2 or Q3.

What needs improvement?

  • The newer and faster Intel line of CPUs that are coming in GEN 10
  • The software

OneView software is quite new and that will cause some improvements. Once we have it completely set up with the automation part, it will certainly help us in getting towards our vision.

What do I think about the stability of the solution?

At this moment, stability is still good. HPE support helped us with the implementations, because we were the first customer in Europe who bought one of these. They were really helpful in getting us running.

What do I think about the scalability of the solution?

Scalability is one of the main advantages. You can scale the different areas, like storage, compute, and memory, to your needs.

How are customer service and technical support?

Technical support is very good. For HPE, this is also a new product. Not every field engineer has been certified, so sometimes they came with three people to look at it on our site.

Which solution did I use previously and why did I switch?

I already knew for a couple of years that we needed to invest in this solution. We've been using the blade systems, the C7000s, for 10 years already. We knew at certain point that this model was going to be replaced eventually.

How was the initial setup?

The initial setup was quite complex and it is being done by the HPE support department. It is not yet ready for customers to do themselves. In the end, it will be more straightforward. You will be able, at a later time, to automate and script it, so that eventually when you connect a new device, you will be able to have it automatically installed.

Which other solutions did I evaluate?

We evaluated Huawei, the Chinese company. When we select a vendor, we want one who can support and also deliver in all countries in the world where we do business. We don't want to have a vendor that can only deliver in Germany, for example. HPE can deliver in the USA, in Europe, and in Asia. That's important to us. We define standards in our headquarters. These are standard building blocks. We want to buy those in all of our data centers, all over the world: in Asia, in India, in China, and in the USA. That's important for us.

What other advice do I have?

I would advise getting in touch with a HPE account manager. I think doing direct business with a vendor is the best way of getting the right information. From what we've seen, it is better than working via re-sellers or partners, who are often smaller and only work in one country. It's better to deal directly with the vendor, which is usually the case with large companies. If you are a small company, you may have to go via a re-seller or partner. It depends on the size of your company.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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