HPE Synergy Review

Helps to manage our IT landscape, especially in setting up servers quickly

What is our primary use case?

For us, it is a server refresh. We moved away from c7000 Enclosures.

How has it helped my organization?

The Synergy environment provides us with one view. We're able to manage the entire stack, top to bottom, from that single view.

The solution helps to manage our IT landscape, especially in setting up servers quickly, and making sure that the server types are distributed in our various dealer centers. That way, it's not reinventing the wheel all the time. It also helps us reconfigure servers for specific tasks and allocate more servers during busy times.

We are able to implement new business requirements quickly. For example, we are able to make sure that we implement DR capabilities at the snap of a finger. That's something that otherwise would have taken a couple of weeks to set up. We have the requirements already documented so we just replicate to other DR centers.

As a result of the solution, our IT infrastructure is about 60 percent more efficient than it used to be. DR was a big issue for us. Also, server provisioning, especially with the approach of using server templates and profiles, speeds up the time to market for servers. That's something that otherwise would probably take a couple of days to get done. Now it's just a push of a button, we're talking about it taking seconds to a minute.

In addition, I would say Synergy has decreased our deployment time by about 80 percent and it has reduced our cost of operations

What is most valuable?


What needs improvement?

Having a seamless DR implementation would help significantly.

There is room for improvement to OneView.

For how long have I used the solution?

We are still in implementation.

What do I think about the scalability of the solution?

The solution is highly scalable.

How are customer service and technical support?

On a scale of one to five, five being excellent, technical support is a four.

If you previously used a different solution, which one did you use and why did you switch?

It was just time for a hardware refresh. We had run to the end of our hardware refresh cycle. We are an HPE shop, so we came from a c7000 to Synergy.

How was the initial setup?

The initial setup was complex. It's due to understanding the environment. My team had zero knowledge about the environment so we significantly leveraged resources from the reseller. Most importantly, we depended on them to bring all the technical expertise. We then got onboard to do what we could manage.

What about the implementation team?

We used a reseller. On a scale of one to five, five being excellent, our experience with the reseller was a four.

What was our ROI?

We are not there yet. We are still in implementation. There are savings but we haven't measured them yet. We know we will see ROI. In terms of TCO, it's still too early to know because we're building all the processes and everything needed to manage the environment.

Which other solutions did I evaluate?

We looked at Cisco UCS.

What other advice do I have?

Give it a chance. Go in head-first and, as you go through the process, you'll see that the benefits start showing themselves. But you have to make sure you have good governing processes implemented before you get in there.

The lessons we have learned from using this solution include the need to have an initial idea or knowledge of how the platform should work. We learned what kind of processes we needed to put in place to manage the environment before actually deploying. We depended on the reseller to do that. Those are some of the challenges that we have gone through.

We haven't gotten too much into the hybrid cloud environment. Everything is still on-prem. However, we run discreet workloads. I think the hybrid cloud environment is the next evolution for us. Similarly, HPE’s Pointnext services will be in our next phase of implementation.

I rate it at a nine out of ten. It completely changes the way we do business and there are a lot of opportunities. It especially decreases the time to market significantly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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