HPE Synergy Review

Saves significant time deploying diverse workloads, but the setup process needs to be improved

What is our primary use case?

We use this solution to run both our production and non-production environments. We currently do not have any cloud initiatives, but we bought it so that we can be future protected for the cloud.

How has it helped my organization?

Where it used to take one week to re-image or upgrade our hosts, it can now take one day.

This solution helps us with new business requirements because we have the ability to expand or add more frames, depending on the requests from the business process.

What is most valuable?

The most valuable feature of this solution is the ease of deploying servers, profiles, and images.

Having that single pane of glass is a good feature for the management of our environment.

What needs improvement?

The vendor needs to focus on the features that are already included and make them better.

The installation and initial setup process is complex and needs to be improved.

What do I think about the stability of the solution?

Once this solution is implemented, it is very stable.

What do I think about the scalability of the solution?

One of the reasons we chose this solution is because it's highly scalable.

How are customer service and technical support?

I don't think that the technical support for the product is there yet. I think that they're building up people to that novel technology, but there's very limited knowledge at the first and second level of support for this product.

How was the initial setup?

The initial setup of this solution is complex. The interconnects would not connect and nobody knew why. It took at least forty days to complete.

What about the implementation team?

We used an integrator for our deployment. We felt that they lacked in-depth knowledge of the product. They knew the service stuff, but if something went wrong then they didn't really know how to bring it back online.

What was our ROI?

I would say that we haven't seen ROI yet, but it was a way to get off of our old chassis and we had to start fresh. I would say that we will have our savings by year five.

What other advice do I have?

This solution has decreased our deployment time by approximately sixty-five percent.

My advice is that if you're looking for a product that helps you save time when deploying your hosts, then this is the perfect solution. It is flexible and can handle many different workloads.

The biggest thing that I have learned from using this solution is to be patient. Once it's up and running it's great.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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