Hyland OnBase Review

A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content.


What is our primary use case?

We use Hyland OnBase for knowledge management.

What is most valuable?

A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content.

What needs improvement?

The look and feel could be better!!!

For how long have I used the solution?

I have been using Hyland OnBase for one year.

What do I think about the stability of the solution?

Its a strong and very stable solution

What do I think about the scalability of the solution?

Absolutely scalable, you can start with a small process and grow whatever you want.

How are customer service and technical support?

Technical support is excellent.

How was the initial setup?

The initial setup is fast and easy

What about the implementation team?

In house team

What other advice do I have?

I will always recommend this solution to new users.

On a scale from one to ten, I would give Hyland OnBase a nine.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Which version of this solution are you currently using?

Version 18
**Disclosure: My company has a business relationship with this vendor other than being a customer: We are resellers, implementers and customers.
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