What is our primary use case?
We are using this solution to handle our open API Connection.
Our company mainly has cooperation with institutions, and we are hoping that with this product, in the future we can create easy connections to other institutions who also implement open API.
What is most valuable?
The most valuable features are stability and security.
What needs improvement?
The developmental process is not quite user-friendly.
IBM should improve the customization of the API Connect.
The price could be reduced, it's expensive.
For how long have I used the solution?
I have been using IBM API Connect since August. It is not in production, we are still in the developmental stages.
We have just finished the procurement process.
What do I think about the stability of the solution?
IBM API Connect is a stable solution.
What do I think about the scalability of the solution?
It's a scalable solution.
The number of users is not relevant. It is based on the number of transactions, not users.
We plan to continue using this product in the future.
How are customer service and technical support?
IBM technical support is good.
Which solution did I use previously and why did I switch?
Previously, we didn't use another solution. This is the first API management product that we have used.
How was the initial setup?
The initial setup is straightforward, and the installation is easy.
We have a team of ten technicians to deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
It's an expensive product.
What other advice do I have?
I would rate IBM API Connect an eight out of ten.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?