IBM Blueworks Live Review

Powerful cloud too comparing to the On premises IBM BPMN Tool


What is our primary use case?

enterprise business process management.

How has it helped my organization?

Initially centralizing enterprise BP. 

What is most valuable?

Ease to use comparing the On-premises solution.

What needs improvement?


It should have more automation abilities. 

For how long have I used the solution?

We have been using IBM on-premises for 3 years better to move to blueworks.

What do I think about the stability of the solution?

Initially, it wasn't so stable.

What do I think about the scalability of the solution?

Cloud Bases solution no issue on the scalability.

How are customer service and technical support?

We have a support contract. It's expensive but they're good. They were able to fix the stability issue. 

Which solution did I use previously and why did I switch?

On-premises solution, very complex , limited

How was the initial setup?

The initial setup was complex. We had a company deploy it for us. The deployment took around three months. 

What's my experience with pricing, setup cost, and licensing?

IF there is any concern on the cost better to look to open source options

Which other solutions did I evaluate?

Yes

What other advice do I have?


Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarSalim Mohamed AhmedSayede
Top 5Real User

I was referring to IBM BPMN on premise and it is 1 year not 3 years of usage