IBM BPM Review

The event manager component of Lombardi didn’t scale well, but it's good for automating some important logistic-related business processes.


Valuable Features

  • Development simplicity
  • Transparency from a monitoring perspective

Improvements to My Organization

It allowed us to automate some important logistic-related business processes.

Room for Improvement

  • Scalability
  • Performance

Use of Solution

I've been using Lombardi Teamworks from 2009 until the present. However development of new features stopped in 2011.

Deployment Issues

There were issues with the blue/green deployment model, specifically old instances of BPM processes that didn’t handle correctly with new revisions of the same processes.

Stability Issues

Yes, but they were related to issues with our underlying infrastructure component like application servers or databases.

Scalability Issues

Yes, unfortunately the event manager component of Lombardi didn’t scale well, so that became our bottleneck.

Customer Service and Technical Support

Customer Service:

9/10

Technical Support:

We didn’t have a BPM before, but now we use Oracle.

Previous Solutions

It was a mix of a vendor team and in-house team. All members were new to BPM so we started from scratch, but we've managed to develop some best practices.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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