IBM BPM Review

Makes the company business processes work more efficiently, but needs integration with cloud services


How has it helped my organization?

The product causes all the processes in the company to be centralized. It helps with process efficiency.

What is most valuable?

It makes the company business processes work more efficiently.

What needs improvement?

All our clients are changing to microservice and cloud service. However, BPM does not have a solution for microservice and cloud service.

It needs more integration for API management and cloud services. Also, it could maybe use a connection with microservices. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

BPM is very stable.

What do I think about the scalability of the solution?

It is scalable.

How is customer service and technical support?

I have not worked with IBM technical support for BPM.

How was the initial setup?

I do the installation, configuration, and integration for my clients. It is usually a little complex.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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