IBM Case Foundation Review

Good for integrating information with business processes


What is most valuable?

The most valuable feature is the flexibility and the ability to divide search screens and to search for documents. The ECM feature inside the system is great. Everything you need from modern ECM, you can find in this system.

What needs improvement?

My only thought on how the product could be improved would be the addition of some features that could be enhanced like the document viewer but I think the product is very good. 

I think some enhancements could be included in the next release. The content navigator is very good, and the viewer too. They could include music on the navigator, features like that. They need to concentrate on the document viewer itself which needs to be enhanced to manage the document comparison feature. It would be great if that were included.

For how long have I used the solution?

I've been using the solution for almost 10 years. 

How was the initial setup?

The initial setup is somewhat complex and needs to be simplified. 

What other advice do I have?

It's a very good solution. I would rate it a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer:

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