IBM Cognos Express Review
Needs a little bit of tuning but once setup and tuned correctly it's very stable.‚Äč


Valuable Features

  • Building complex custom reports
  • Bursting to specified users
  • Data Warehouse accessible to users to quickly build their own reports

Improvements to My Organization

Dashboards on KPI, scoring vs targets.

Room for Improvement

Nothing I can think of now.

Use of Solution

2 years.

Deployment Issues

No issues encountered.

Stability Issues

Needs a little bit of tuning, once setup and tuned correctly it's very stable.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Very good. Direct access to top qualified resources.

Technical Support:

Top professionals.

Previous Solutions

Former version of Cognos (Impromptu) back in the past.

Initial Setup

Not really complex, needs to answer basic setup questions (Database server addresses, Active directory and so on...)

Implementation Team

In-house (did it myself).

ROI

Difficult to evaluate on a cash basis. The real benefit is more related to knowledge, data precision, and the help to orientate business decision.

Pricing, Setup Cost and Licensing

Original setup would be around $15k (don"t forget hardware requirements). Roughly around $5 a day (working day).

You could divide that by the number of licenses you own... Also, in our case, one person full time to pursue development and to be in charge of everything related to Cognos.

Other Solutions Considered

The company looked for other products but decided to go with Cognos Express.

Other Advice

Be prepared, highlight and prioritize what you need/want to achieve. Then focus on one specific topic and build around it. Don't try to go to fast. Stay up to date. Learn then new features and use them if you can.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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