For how long have you used this product?
- 12 Years
Which features of this product are most valuable to you?
- Quick query ability
Can you give an example of how this product has improved the way your organization functions?
- We use it against our enterprise data warehouse for enterprise views of data and material flow
What areas of this product have room for improvement?
Did you encounter any issues with deployment, stability or scalability?
- Scalability only due to source data issues
Did you previously use a different solution and if so, why did you switch?
- Hyperion and SQL Reporting Services. We need an integrated solution.
Before choosing this product, did you evaluate other options? If so, which ones?
- Essbase, Oracle, SAP
How would you rate the level of customer service and technical support?
- Very Good
Was the initial setup straightforward or complex? In what ways?
- Setup for such a complex tool is always difficult
Did you implement through a vendor team or an in-house one? If through a vendor team, how would you rate their level of expertise?
- We used an outside vendor. Good, but needed some more technical understanding
What is your ROI on this product?
- 3-5 years
What was your original setup cost for this product and what is your day-to-day cost of using this product?
- 2 Million to implement. Not sure
What advice would you give to others looking into implementing this product?
- Do your homework on configuration and server architecture