IBM Cognos Review

Cognos needs better data visualization. Good value in drill through reporting, ease of use and design.

Valuable Features

Drill through reporting, ease of use, ease of design, and functionality.

Improvements to My Organization

This BI tool helped automate and centralize production reports. It provided intuitive navigation for end users. It helped to positively change the reporting landscape while addressing customer needs

Room for Improvement

It definitely needs better data visualization. I needed to couple Cognos with Tableau to provide a complete reporting environment.

Use of Solution

2 years for Cognos BI series 10; 2 years for Series 8 and 7 years for Series 7

Scalability Issues

No, the company I worked for had a Corporate user (many end users) license which enabled license costs to be minimal.

Customer Service and Technical Support

Customer Service: I did not work directly with Cognos support.Technical Support: I did not work directly with Cognos support.

Previous Solutions

The IT group in my organization was responsible for the set-up. On version 8, Cognos seemed very unstable. Cognos 10 was much improved.

Implementation Team

In house

Pricing, Setup Cost and Licensing

IT group handled this aspect.

Other Solutions Considered

Yes. Our company had many BI tools to choose from but Cognos was the most sustainable and scale-able.

Other Advice

There are many BI tools out there to choose from. Cognos might be the right solution for you but this decision needs to take into consideration the size of your user group, the cost per license, the functionality needed for your reporting infrastructure, and the in-house BI knowledge of the BI tool that you choose.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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