IBM Cognos Review

Great for Fast KPI tracking. Performance and Versatility Need Improvement.

Valuable Features

Cognos Reports, Dashboards

Improvements to My Organization

Fast KPI tracking, Complex data analysis for decision making.

Room for Improvement

Versatility, Performance (speed)

Use of Solution

5 years

Deployment Issues

It's hard to change built-in options.

Stability Issues

Rarely had issues with stability.

Scalability Issues

No issues with scalability.

Customer Service and Technical Support

Customer Service:

Depends on the support structure.

Technical Support:

Depends on the support structure.

Implementation Team

In-house team

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Highlights
The most valuable features are Report Development (Functionality) and Information Distribution (Flexibility).
A drag-and-drop interface for selecting creating ad hoc reports makes this product very easy to use.
The initial setup is quite straightforward.
IBM Cognos offers tools so that you can design and develop your own test queries and reporting solutions.
IBM Cognos improves the effectiveness of the sales team.
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