IBM Cognos Review

Framework Manager is the best Metadata Modeling Tool but we have to restart the mobile server everyday

Valuable Features

Framework Manager.

Improvements to My Organization

IBM Cognos is a Decision Supports Tool that draws an organization's picture and gives you a general scene overview of your organization.

Use of Solution

4 years.

Deployment Issues

Yes, Report Studio's charts are not flexible size so you have to give constant size to chart.

Stability Issues

Yes, It was the IBM Cognos mobile application server performance issue. We have to restart everyday.

Scalability Issues

No I did not.

Customer Service and Technical Support

Customer Service:

In Turkey, IBM Customer Service and Sales strategy is very bad. Their level of customer service quality is very very low.

Technical Support:

Their technical support method is wrong because they only give technical support to partners that are consultant firms . The partners' priority is money so it reduces the quality of service.

Previous Solutions

Now, my organization is switching IBM Cognos to OBIEE because of IBM Approaches.

IBM Turkey signed a project that is Legal Reporting with my organization but they could not finish the project. However they wanted to take their money out of the project so my organization decided to never use IBM's products.

Initial Setup

The initial setup is a complex one that needs an administrator.

Implementation Team

Both of them according to the project. We rated their level of expertise with POC.

Other Solutions Considered

We compared products with Gartner Reports.

Other Advice

Framework Manager is the best Metadata Modeling Tool and also Report Studio.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner/Principal at a tech services company with 51-200 employeesConsultant

It looks like you're running into problems that Cognos has always had. First, Cognos' MOLAP arcitecture is not very scalable which results in a multitude of hard-to-manage cubes. Second, Cognos has been built through acquisitions, resulting in metadata integration issues. As for its web capabilities, you've already run into those. My recommendation? Check out MicroStrategy. They recently changed their pricing model and it's very affordable. And their capabilities are second to none. Better yet, you can download and try the whole suite free of charge, although you probably want to bring in a trained consultant to drive at first. Disclaimer: I'm MicroStrategy-certified consultant.

23 December 14
Practice LeaderUser

Can't say that I agree at all Mr Breedlove.

If you are discussing PowerCubes then they have well-known limitations e.g., (recommended parent child relationship count) and best practices. I certainly wouldn't describe these as hard-to-manage. I see people trying to build monster-cubes and throwing every measure and every dimension into a single cube. This is not a recipe for success (using any cubing technology).

If you are discussing the modern Dynamic (in-memory) Cubes ten I would say they are highly scalable. You do have to build and schedule jobs to start the cubes in the right order, so that virtual cubes that depend on base cubes exist before starting the virtual cubes. To some that might seem hard-to-manage, but simple batch jobs and good naming conventions generally solve this problem quite easily.

Then you have TM1 Cubes if you want planning, budgeting, forecasting (PB&F) cubes, with writeback, spreading etc. These are not suitable for really high volumes, but I have yet to see a PBF application that needed this.

Finally, there is the option to use Dimensionally Modeled Relational models directly on top of star/snowflake relational schemas. There are pros and cons to this.

For further discussion and insight it is worth checking out some of the excellent topics on related LinkedIn groups or dedicated forums, such as, but not limited to, COGNOise.

Full transparency: I am a former veteran (IBM) Cognos Product Manager and currently have a business relationship with an IBM Premier Business Partner.

23 December 14
Owner at a tech services companyReal User

I meant hard-to-manage in the sense of the need to develop a multitude of cubes in order to perform analysis. When using cubes for analysis I use an analogy to my time in the Army when directed to a location that was off the map sheet (pre-GPS). When that happens, it's back to the IT shop to have a new cube created. This is much more minor issue with MicroStrategy and its ROLAP architecture. Combine that with MicroStrategy's single metadata, focus on analytical empowerment of the user (rather than dedicated designers), create once, use anywhere (desktop, web, mobile) with true browser-based development and editing, and MicroStrategy is a much better analytical environment. I've been a life-long information analyst with experience in MIS/DSS/EIS and for nearly 20 years in BI environments so I'm pretty familiar with many tools and their pros and cons.

23 December 14
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