IBM Cognos Review

Initial setup can be straightforward but expertise is needed to fully benefit from the capabilities of Cognos. ​


Valuable Features

  • Report Studio (ability to make pixel perfect reports and interactive dashboards)
  • Framework Manager (the layer between the database and the user)

Improvements to My Organization

With Cognos we are able to present and analyze the KPI's and outcomes our hospital needs to take decisions.

Room for Improvement

  • Adding workflow functions to the reports could close the PDCA cycle
  • Speed of report-execution.

Use of Solution

7 years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Moderate,.

Technical Support:

Good.

Previous Solutions

No previous solution used.

Initial Setup

Initial setup can be straightforward but expertise is needed to fully benefit from the capabilities of Cognos.

Implementation Team

One day was needed to implement the product, and this was done by an experienced consultant from the vendor.

Other Solutions Considered

No other solutions were evaluated.

Other Advice

Be willing to build up in-house knowledge of Cognos.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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