IBM Cognos Review

​Report Studio is a valuable feature but would be better with the ability to audit the SQL

What is most valuable?

  • Jobs
  • Schedules
  • Auditing
  • Report Studio

How has it helped my organization?

Cognos gives a consistent single source answer for many users to retrieve easily. It allows for prompted value, so many questions can be answered.

What needs improvement?

Auditing the SQL to determine if there are any particularly slow points. Also allowing jobs to send email notification when complete with links to all the reports within the email.

For how long have I used the solution?

Seven years.

What was my experience with deployment of the solution?

There are always some errors, but typically user errors.

What do I think about the stability of the solution?

It is pretty stable, but bad queries can cause problems.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

6/10 as they usually get back quickly but rarely have a solution.

Technical Support:


Which solution did I use previously and why did I switch?

I used MicroStrategy before, but I changed jobs because Cognos is a bigger company and would have more job opportunities.

How was the initial setup?

It is pretty straightforward. It doesn't take an expert to set up, but consultants will try to make it seem more complex than it is.

What about the implementation team?

We used a vendor team. They talked a good game, but I would rate them at a 6/10.

What was our ROI?

Don't know, but it's not cheap.

What other advice do I have?

It's not as good a MicroStrategy for data analysis, but better for static reporting.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarit_user164874 (Practice Leader)

If you want to understand the performance of a single report or profile a set of reports then you need to use Cognos Performance Management Analysis (PMA). This is packaged with the Business Patterns offering and it used to be available on AnalyticsZone, but I don't see it there any more. No idea why.

Installation on top of SQL Server / Oracle instead of DB2 BLU might require assistance from IBM. They had to help us the first time. Once you understand the capabilities of this free utility it is absolutely amazing. It describes what is going on at a finer level of detail that anyone could want.

In summary. PMA is not trivial to configure but it is incredibly powerful at analyzing EXACTLY what is going on and why.