IBM Cognos Review

It offers good back end delivery and end user device options, but it needs more graphic options and an updated UI.

Valuable Features

  • Data modeling
  • Back end delivery options
  • End user device options
  • Report designer
  • Scalability

Improvements to My Organization

There've been no improvements since implementation.

Room for Improvement

  • More graphic options
  • Its UI needs to be more 21st century

Use of Solution

I've used it for 10 years in various versions.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's poor.

Technical Support:

It's fair.

Initial Setup

It was straightforward.

Implementation Team

We used an IBM partner who were good.

Pricing, Setup Cost and Licensing

Look at the TCO not just the sticker price.

Other Solutions Considered

No other options evaluated.

Other Advice

  1. Read
  2. Try
  3. Ask
  4. Repeat

Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: We're an IBM partner.
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