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IBM Cognos Review
Reporting and dashboard capabilities are the product’s most valuable features.


Valuable Features

Reporting and dashboard capabilities are the product’s most valuable features.

Improvements to My Organization

It provides enterprise-level reporting across all departments.

Room for Improvement

ETL features have room for improvement.

Use of Solution

I have used it for nine years.

Stability Issues

When we have more than 1000 users logged in to the system, we can see slowdown in terms of performance.

Scalability Issues

I have not encountered any scalability issues.

Customer Service and Technical Support

Technical support is 8/10.

Previous Solutions

I did not previously use a different solution. We have always used IBM Cognos product suites.

Initial Setup

Initial setup was pretty much straightforward.

Other Solutions Considered

We certainly looked at other BI products such as SAP BusinessObjects, OBIEE, Oracle Discoverer, WebFOCUS, Argos, and MicroStrategy but Cognos was our unanimous choice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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