IBM Cognos Review
ETL support is important to our clients with big data. You must have technical skills to build reports.

Valuable Features

  • ETL
  • A lot of features
  • Performance

These are important to big clients with big data.

Improvements to My Organization

For our clients, this product helps them make decisions faster, based on high-quality data.

Room for Improvement

The new version’s web interface isn't easy to use by 'regular' users. You must have technical skills to build reports. The product is not like QlikView or Tableau, where 'regular' users can build their reports on their own.

Use of Solution

I have used it for four years.

Stability Issues

I have encountered a few stability issues.

Scalability Issues

I have not encountered any scalability issues.

Customer Service and Technical Support

Technical support is good.

Previous Solutions

I did not previously use a different solution.

Initial Setup

Initial setup was complex; many servers.

Pricing, Setup Cost and Licensing

It is expensive.

Other Solutions Considered

Before choosing this product, we evaluated MicroStrategy and SQL Analysis Services.

Other Advice

You need an IT team to support the users. It is not a BI-as-a-service app.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an IBM partner.

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