What is most valuable?
- Common metadata repository: The most valuable feature is a single and integrated view of any number of heterogeneous data sources through a business perspective. In short, for any attribute or metric defined, a common definition is stored as metadata and available for all other components of Cognos.
What needs improvement?
The Cognos Analysis Studio and Cognos Query Studio user interface has room for improvement in the area of user experience. Some of the functions are hard to find and complicated to use, but we're talking about advanced functions rarely used.
For how long have I used the solution?
I have used it for two years.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
The product offers enough capabilities for a proper scalable setup.
How are customer service and technical support?
Technical support is adequate.
Which solution did I use previously and why did I switch?
We previously used Oracle Discoverer. Cognos' HTML user interface was the main reason we switched.
How was the initial setup?
Initial setup is straightforward, with minor problems in the area of configuring data source connectors. Because the product uses a JDBC data interface, the administrator needs to be familiar with JDBC.
What's my experience with pricing, setup cost, and licensing?
The licensing model had changed from the past and currently needs more flexibility in the area of advanced users. Other products make no difference between the user types. The licensing model should be usage based.
Which other solutions did I evaluate?