IBM Cognos Review
The workspace features are intuitive and simple to use.

Valuable Features

Workspace Advanced and Workspace are very intuitive and simple to use for a basic user.

Improvements to My Organization

It improved sales monitoring, the enterprise business unit performance (costs, revenue, human resources, etc.) and other financial aspects. It also improved the responsibility for the data input into the transactional applications.

Room for Improvement

Report authoring is sometimes difficult for authors without specific computer knowledge with regard to concepts related to database, i.e., join, union, etc.

Use of Solution

I have been using IBM Cognos BI since version 10.0 in 2012. IBM Cognos BI 10.2.2 was released on December 2014. So, I have been using IBM Cognos 10 for four years.

Stability Issues

I have not encountered any stability issues.

Scalability Issues

I have not encountered any scalability issues.

Customer Service and Technical Support

I rate technical support 7/10, because the first help response is fast, even if the whole resolution of the problem might be slow. In any case, tech support is good.

Previous Solutions

I did not previously use a different solution.

Initial Setup

Initial setup was simple. YouTube is a rich way to learn tips & tricks.

Other Solutions Considered

I'm a Cognos consultant. I work using only this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an IBM Premier Business Partner.

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