IBM Cognos Review

It offers metadata modelling and dashboard visualizations.

What is most valuable?

  • Metadata modelling using Transformer and Framework Manager
  • Visualization using Dashboard

Normally for BI implementations, these are the critical aspects.

How has it helped my organization?

I have not worked for an organization who is a direct beneficiary of the product. I have worked for vendor companies who have implementation expertise or have worked for OEM.

What needs improvement?

  • Data discovery-related features
  • Visualizations
  • Speed of interaction with end-user

There are no problems with these areas. IBM Cognos has been working on them, but they are not yet on par with other vendors who are leaders in data discovery. For example, features like Lasso, dynamic pivoting, etc. are not yet available.

For how long have I used the solution?

I have used it for 11 years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I encountered scalability issues while reporting across multiple data sources.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

I previously used a different solution, and switched because of ease of development and the rich set of features for most use cases.

How was the initial setup?

Initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

I do not have much exposure to pricing. I understand it is on par, in terms of delivered value with respect to price, with other BI vendors.

Which other solutions did I evaluate?

Before choosing this product, I also evaluated Qlik and PowerBI.

What other advice do I have?

Please evaluate other BI vendors available in the market to make sure that you pick the right tool for your use cases.

**Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an OEM partner.
More IBM Cognos reviews from users
...who work at a Computer Software Company
...who compared it with IBM Cognos Express [EOL]
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