IBM Cognos Review
The burst ability allows us to control the prompting activity and automate monthly reporting to our end users.

Valuable Features:

  • The ability to burst. It allows us to control the prompting activity and automate monthly reporting to our end users as we mass distribute to almost 900 end users.
  • The GUI design interface is intuitive.

Improvements to My Organization:

  • We are able to rapidly communicate financial reporting and statements for reconciliation purposes. 
  • People are able to self serve with the provided authoring tools.

Room for Improvement:

  • The visualization tools have greatly improved but the active reports still need help. 
  • The build process of linking the variables can be a bit complex, especially for newbies.
  • The ability to secure on the downloaded dataset that feeds the active report is prohibitive of its widespread use.

Use of Solution:

We have used the solution for seven years.

Technical Support:

I would rate the technical support at about 5/10. We continue to struggle with IBM provided first or second time correct responses to cases we have open. Cases can drag on for months before resolution.

Previous Solutions:

I am not aware of any previous solutions.

Initial Setup:

The setup was complex. We built scripts to create and configure at a redundant server level.

Cost and Licensing Advice:

The prodict is expensive.

Other Solutions Considered:

We evaluated Oracle OBIEE and Jaspersoft.

Other Advice:

Investigate the cloud option for savings in maintenance and patching.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are research partners.


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