What is most valuable?
I enjoy the flexibility that the application has with Excel. Power users can use Excel functionalities for data analysis and reporting. Also, I like the integration with Excel (Xcelerator) and the ability to source data from numerous sources. Additionally, the use of Revelwood's Dynamo! allows for quick generation of reports.
How has it helped my organization?
The added power of Excel with Cognos TM1 allows my company to generate dynamic Excel-based reports to our customers much faster with the look and feel of Excel that they are accustomed to.
What needs improvement?
It would be more user friendly with GUI navigation. A lot of expertise is required to be able to navigate and perform simple tasks, as well as to create reports with Cognos TM1. I believe a GUI will make it easier for less technical folks (non-power users) to be able to use the tool effectively.
For how long have I used the solution?
We’ve used Cognos TM1 for four years.
What do I think about the stability of the solution?
Performance of the product is usually stable and only has issues when there are lots of users during heavy reporting periods.
What do I think about the scalability of the solution?
We have had no scalability issues.
How are customer service and technical support?
I would rate the technical support 8/10. IBM has been pretty great with maintenance and technical support.
Which solution did I use previously and why did I switch?
We have had no previous solutions.
How was the initial setup?
The initial setup to install is pretty simple. You will need some technical experience to be able to successfully install the software components.
What's my experience with pricing, setup cost, and licensing?
Licensing and pricing seems fair as compared to other products.
Which other solutions did I evaluate?
I don't know if the company evaluated other options. They were already using the product before I joined.
What other advice do I have?
I believe it is important to evaluate similar products. I also advise to have a resident expert in-house to support and maintain the platform.
Which version of this solution are you currently using?