IBM Cognos Review
The dashboards that are created, are simple for data representation. The reporting output/UI is quite old-fashioned.

Valuable Features

It is a quick solution and has dynamic insights. The features that I liked about the system are:

  • An easy creation of dashboards with insights. The dashboards that are created, are simple for data representation. Thus, the comparisons are quite user-friendly.
  • A user-friendly table structure.
  • Being able to create data drill up and down quite quickly. Drilling data down and up helps to understand the insights quickly. For example, in order to analyze the sales data, we get total sales-> region-wise sales-> country-wise-> district-wise-> and store-wise. Reversely, in order to understand the product performance, we would require a drill up chart, i.e., performance at the zonal level-> country level-> overall performance.

Improvements to My Organization

The organization was able to:

  • Reduce the reporting efforts by 50%.
  • Have more insightful reports.

Room for Improvement

I find areas where some improvements will help are:

  • When the data becomes very voluminous, then handling and representing it becomes clumsy.
  • The type of charts are only two dimensional. Currently, the charts are two dimensional to understand the trend. Also, one needs to compare the time horizon or the volume horizon separately and it will be really helpful, if that dimension could be included.
  • The reporting output/UI is quite old-fashioned.
  • The statistical insights are missing or they cant be created.

Use of Solution

I have used this solution for two years.

Scalability Issues

There were no issues in regards to the scalability.

Customer Service and Technical Support

The technical support is average.

Previous Solutions

One of the reasons why we switched solutions was due to the maintenance cost and the cost of ownership.

Other Solutions Considered

We looked at other solutions, namely SAP and TIBCO Spotfire.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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