IBM Cognos Review

Provides data reporting and visualization.

What is most valuable?

  • Active Reporting: Users can access the reports offline.
  • Visualization: IBM Cognos has a variety of charts. It has options to customize any kind of chart using the JSON editor. This helps clients to visualize and analyze the data in a very effective way.

How has it helped my organization?

This product has a wide variety of options to present data. The solution has improved our organization in the following ways:

  • Builds different kinds of report like lists, crosstabs, and charts.
  • Sends the report output to users.
  • Offers mobile dashboard options. Client executives and directors can pull the reports to their mobile phones. They can view all kinds of data related to their organization.

What needs improvement?

I would like them to reduce the cost of the user licenses.

For how long have I used the solution?

We have used this solution for over six years.

What do I think about the stability of the solution?

We sometimes have to restart the application.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How is customer service and technical support?

I would give technical support a rating of 8/10.

Which solutions did we use previously?

I used the Microsoft SQL Server Reporting Services. I switched to IBM Cognos because some of the customization options were not available in that tool.

How was the initial setup?

The installation can be a little complex. It depends on the environment. If it is a Windows environment, the setup will be easy. If it is a Linux environment, it will involve scripting.

What's my experience with pricing, setup cost, and licensing?

If the organization is big enough, I would recommend this product.

Which other solutions did I evaluate?

We evaluated other options, such as Tableau.

What other advice do I have?

The product has a wide range of data presentation options. If an organization has too much reporting to do, then I would definitely suggest this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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