IBM Cognos Review
Enables activity reports and visualization. I would like to see better functionality in the report studio.

Valuable Features

The most valuable features are activity reports and visualization. Visualization is fast and very powerful for a quick answer. It provides an interactive user experience.

Improvements to My Organization

It allows manually derived reporting via the DB and excel dumps to automated reports and dashboards.

Room for Improvement

In the report studio, the basic functionality requires more development.

Use of Solution

I have been using this solution in different companies for over 10 years.

Stability Issues

It is not very user-friendly with unstructured or direct DB connected data.

Scalability Issues

No scalability issues, but the data retrieval times of live data can be horrible.

Customer Service and Technical Support

Technical support was good until IBM took over.

Initial Setup

I wasn’t involved with installation directly, but the consulting group set it up for us and supported it, so it was OK.

Pricing, Setup Cost and Licensing

It is very costly, now that IBM has taken over.

Other Solutions Considered

Depending on one’s needs, I would push for Tableau more than this solution.

Other Advice

There are plenty of other cost effective and efficient solutions available, such as Tableau, cloud based solutions, and big data options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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